Генеалогический сервис MyHeritage уходит из РФ и удалит все данные россиян

Thank you for contacting MyHeritage Support. We have received your recent inquiry and are currently reviewing it carefully.

Due to the high volume of requests we are currently processing, it is taking us longer than usual to respond to each case individually.

Therefore your account will NOT be automatically deleted on February 1st even if we have not yet reached out to you by yet.

If the information you provided us with is sufficient to show that you do not reside in Russia your account will also not be deleted once we have looked into your individual response.

If you do reside however in Russia, we will have to delete your account in the near future.
Therefore please note that for privacy reasons we are unable to transfer DNA kits from one account to another which is why we recommend that you download any possible DNA data that you might have on your account.

We are also unable to transfer the ownership of family trees and family sites and therefore recommend you download your family trees as a gedcom file, to preserve the data. This will allow another family member, who does not reside in Russia, to upload the exported genealogical data to their site.

We appreciate your patience and understanding.

Sincerely,
MyHeritage Support